LEGAL INFORMATION
Privacy Policy
This Privacy Policy explains how Worldmarx collects, uses, stores and protects information when you use our website and services.
1. Introduction
Worldmarx respects your privacy and is committed to handling personal information responsibly. This Privacy Policy explains how information may be collected, used and protected when you visit the Worldmarx website, submit an enquiry, request a service or otherwise interact with our services.
Worldmarx provides intellectual property related services, including trademark, copyright, patent and design registration support. This policy should be read together with our Terms & Conditions and any other applicable notices provided on the website.
2. Information We May Collect
Depending on how you use our website and services, we may collect information that you provide directly to us, information generated through your use of the website and information required to provide or administer our services.
- Name and contact details
- Email address and telephone number
- Business or organisation details
- Information relating to your intellectual property matter
- Information submitted through enquiry, contact or service forms
- Documents or other materials that you choose to provide
- Billing or transaction-related information where applicable
- Technical information such as browser, device and website usage information
3. How We Use Information
We may use information collected through the website or in connection with our services to:
- Respond to enquiries and requests
- Provide and administer requested services
- Communicate with you about your matter
- Process payments where applicable
- Prepare and manage applications or other service requests
- Maintain and improve our website and services
- Protect the security and integrity of our systems
- Comply with applicable legal and regulatory requirements
- Keep appropriate business and service records
4. Trademark Search and Intellectual Property Information
Where you request a trademark search or another intellectual property service, you may provide information about a trademark, business, applicant, owner, goods or services, or other intellectual property matter.
Where information is obtained from an official intellectual property register or third-party data source as part of a requested service, its use will be subject to the applicable terms, conditions and requirements of that source.
5. How We Share Information
We may share information where necessary to provide requested services, operate our website, process transactions, obtain professional or technical support, comply with legal obligations or protect our rights and systems.
Where third-party service providers process information on our behalf, we expect them to handle that information appropriately and in accordance with applicable requirements.
6. Data Security
We take reasonable measures designed to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.
However, no method of transmitting or storing information can be guaranteed to be completely secure. You should therefore avoid submitting information through the website that is not necessary for your enquiry or requested service.
7. Data Retention
We retain information for as long as reasonably necessary for the purposes for which it was collected, including providing services, maintaining business records, resolving disputes and meeting legal or regulatory requirements.
The appropriate retention period may vary depending on the type of information and the nature of the service provided.
8. Your Rights
Depending on your location and the applicable data protection law, you may have rights in relation to your personal information, including rights to request access, correction, deletion, restriction or other forms of control over your information.
Requests should be made using the contact details provided below. We may need to verify your identity before responding to certain requests.
9. Third-Party Websites
Our website may contain links to third-party websites or services. Worldmarx is not responsible for the privacy practices, content or security of third-party websites.
We recommend reviewing the privacy policy of any third-party website before providing personal information.
10. Cookies
Worldmarx may use cookies and similar technologies to operate the website, understand website usage, improve functionality and, where applicable, support website analytics.
Further information about cookies and how they are used will be provided in our Cookie Policy.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our services, website, legal requirements or privacy practices.
Any updated version will be published on this page with the revised date where appropriate.
12. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us.
Franks & Co Limited
15-16, Jessops Riverside
Brightside Lane
Sheffield
S9 2RX
United Kingdom
Email: robert.franks@franksco.com
Telephone: 0114 249 9888
